Built for UAE small businesses
Your business replies, books and follows up on WhatsApp — without you
Janiva puts AI staff on the WhatsApp number your customers already message. It answers questions in English and Arabic, takes orders, books appointments, sends payment links and chases unpaid invoices — day and night, while you get on with the work.
The comparison that matters
An office assistant costs AED 3,000–4,500 a month
Plus visa, plus leave, plus the hours they are not at their desk. Janiva starts at AED 149 a month, answers every message within seconds, works through the night and the weekend, and never leaves for a better offer.
per month, one AI agent on your number
typical reply, at any hour
from signup to answering live customers
Sound familiar?
WhatsApp is where your business happens — and where it gets stuck
Enquiries arrive after hours
Customers message at 11pm and expect an answer. By morning they have asked someone else.
Invoices go unpaid, quietly
Nobody enjoys chasing a customer for the third time, so the follow-up never happens and the cash sits out there.
The same ten questions, forever
Price, location, timings, availability, delivery. Answered by hand, hundreds of times a month.
The customer list lives in one phone
When a staff member leaves, the conversations, the numbers and the history walk out with them.
Janiva takes all four off your desk — on the number you already use.
What the AI staff actually do
Not a chatbot with buttons. Staff that finish the job.
Each agent works on a real channel, follows your instructions, and hands over to a human the moment it should.
Answer customers, properly
Trained on your price list, catalogue, timings and policies — so answers are yours, not generic. Replies in the language the customer wrote in, including Arabic.
Take orders and enquiries
Captures what the customer wants, confirms it back, records it against their contact, and alerts your team — no more scrolling chats to reconstruct an order.
Book appointments
Offers real free slots, books them, sends the confirmation and reminds the customer before the time — for clinics, salons, service visits and viewings.
Send payment links and chase
Issues the invoice, sends the link on WhatsApp, then follows up politely and persistently until it is paid, so you never have to ask twice.
Hand over to a human
When a conversation needs a person — a complaint, a negotiation, an exception — it stops answering and brings your team in, on the same thread.
Keep the business's memory
Every customer, conversation, order and payment stays in your account, not in someone's phone. Your team sees the same history you do.
Who we set up first
Built around how business is actually done here
We start with the sectors where WhatsApp is already the counter, the phone line and the invoice book.
Trading & distribution
Price-list enquiries, order taking, delivery updates and receivables chasing — for wholesalers and suppliers across Deira, Bur Dubai and the industrial areas.
Real-estate brokerages
Qualify listing enquiries around the clock, book viewings, and keep every lead in one place instead of across five agents' phones.
Clinics & salons
Booking, rescheduling and reminders handled automatically — fewer no-shows, and reception freed for people who are actually in the room.
Maintenance & services
Job requests captured with the details you need, scheduled to a technician, and confirmed back to the customer without a phone call.
Restaurants & cloud kitchens
Orders taken on WhatsApp, confirmed and passed to the kitchen — with the regulars remembered.
Business-setup & PRO services
Document chasing that runs itself, plus a service you can resell to every company you form — see the partner programme.
The part a weekend project can't do
Software is the easy half. Running it is the product.
Your own WhatsApp number
Connected through the official WhatsApp Business API — your brand, your number, your customer relationships. Not a shared line.
Supported in Gulf hours
Real people on WhatsApp, 09:00–18:00 Gulf time, Sunday to Friday. Setup is done with you on a call, not left as a manual.
VAT-ready invoicing
Invoices carry the 5% VAT treatment and your TRN, so what comes out of Janiva is what your accountant expects to see.
Improved every week
New capability ships continuously and arrives in your account without a migration, an upgrade fee, or a project.
See it working on your own number
Send us a message and we will show you a live agent answering the kind of questions your customers actually ask. If it fits, we set you up the same week.
AED 149 · 09:00–18:00 GST, Sun–Fri
